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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin Taylor

Kevin Taylor

November 1, 2024

5  out of  5
rating by Kevin Taylor
"As always, great experience from Donna, today! Wonderful, helpful, and so kind! She is a A+++ representative!"
We responded:
"Kevin, we are very appreciative of your review. Thanks for sharing your experience!"
Profile photo of Mark di

Mark di

October 28, 2024

5  out of  5
rating by Mark di
"Kerra is the best! Smart, patient, helpful, fast service and saved me a bunch of money! They can help you too!"
We responded:
"Thank you for the fantastic review, Mark! We're thrilled to hear Kerra made such a positive impact with her knowledge and quick service. It's wonderful she was able to help save you money. We appreciate your recommendation!"
Profile photo of Diana Byrd

Diana Byrd

October 25, 2024

5  out of  5
rating by Diana Byrd
"The young man who was very helpful to me was Mr. Anderson."
We responded:
"Hi Diana, thank you for sharing your experience! We're glad to hear Mr. Anderson was able to assist you. If you ever need anything else, feel free to reach out!"
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Byron Herrera

October 17, 2024

5  out of  5
rating by Byron Herrera
"Scott was very knowledgable of everything and helps me on every way he could. Very happy with his assistance and will recommend anytime"
We responded:
"Thank you, Byron! We're thrilled to hear that Scott was able to provide the assistance you needed. Your recommendation means a lot to us, and we're glad to know you had a positive experience with our team!"
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Allegra Pincus

September 20, 2024

5  out of  5
rating by Allegra Pincus
"Donna is lovely and will help you with whatever you need. She has been working there for years and is such a joy, which I especially appreciate because I’m not usually calling my insurance company on my greatest day."
We responded:
"Thank you so much for your kind words, Allegra! We're thrilled to hear that Donna has made your experience a little brighter. We're always here to help, no matter the day!"
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Dipti Khanna

August 30, 2024

5  out of  5
rating by Dipti Khanna
"Very responsive and polite, working with Donna was an absolute pleasure! My issue was able to be quickly resolved with excellent follow up!"
We responded:
"Thank you so much, Dipti! We’re thrilled to hear that you had such a positive experience working with Donna. Providing quick and effective solutions with excellent follow-up is always our goal, so we're glad to know we could deliver that for you. If you ever need assistance in the future, we’re here to help!"
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Chris Hamilton

August 19, 2024

5  out of  5
rating by Chris Hamilton
"Great fast speedy service"
We responded:
"Hi Chris, thank you for your review! We're delighted that you appreciated our fast and speedy service. We’re always here to help, so feel free to reach out if you need anything in the future!"
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sherry jackson

August 16, 2024

5  out of  5
rating by sherry jackson
"Very nice and very helpful"
We responded:
"Hi Sherry, thank you so much for your kind words! We're thrilled to hear that you found our service helpful. If you ever need anything else, we're here for you!"
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Andrea Hall

August 13, 2024

5  out of  5
rating by Andrea Hall
"The State farm staff is always professional . Great customer service as well."
We responded:
"Hi Andrea, thank you for your wonderful feedback! We’re glad to hear that you’ve had a positive experience with our team. Providing great customer service is our top priority, and we’re happy to know we’re meeting your expectations. If you ever need anything, don’t hesitate to reach out!"
Profile photo of Lisa Ramsey

Lisa Ramsey

August 9, 2024

5  out of  5
rating by Lisa Ramsey
"Excellent customer service."
We responded:
"Thank you, Lisa! We’re glad you had a great experience with our customer service. We appreciate your kind words!"
Profile photo of Aza Hollis Lisa Thomas

Aza Hollis Lisa Thomas

August 8, 2024

5  out of  5
rating by Aza Hollis Lisa Thomas
"thank you..Ms.Stephaine"
We responded:
"You're very welcome, Aza! Stephanie will be thrilled to hear your appreciation. Thanks for sharing!"
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Dylan Milliones

August 6, 2024

5  out of  5
rating by Dylan Milliones
"I spoke to Davis and he was amazing, 10/10 would recommend"
We responded:
"Hi Dylan - Thank you so much for the wonderful feedback! We're thrilled to hear that Davis provided you with an amazing experience. Your recommendation means a lot to us."
Profile photo of C. Thompson

C. Thompson

August 2, 2024

5  out of  5
rating by C. Thompson
"Stephanie, you're awesome! Thanks so much for all your help."
We responded:
"Thank you for the kind words! We appreciate it."
Profile photo of Ré C.

Ré C.

August 2, 2024

5  out of  5
rating by Ré C.
"I can’t say enough about Donna, Anderson, and Ben! I’m grateful they are committed to timely communication and customer service. I appreciate you all!"
We responded:
"Hi Re - We appreciate your heartfelt feedback! Donna, Anderson, and I are thrilled to know that our commitment to timely communication and customer service made such a positive impact. Thank you for your business! "
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tom reddick

August 1, 2024

3  out of  5
rating by tom reddick
"Donna went above and beyond to help me keep state farm ins.want to thank all for t he help.tom reðdick"
We responded:
"Hello Tom - Thank you for sharing your experience! We're so glad to hear that Donna went above and beyond to assist you. Your gratitude means a lot to our team."
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Ernest Bridges

July 31, 2024

5  out of  5
rating by Ernest Bridges
"The State farm staff is always professional and helpful. I must say most of the time I have the pleasure of agent Stephanie to assist me with any issues. Miss Stephanie is very diligent, and very patient and goes beyond to assist with the needs of the customer. Ben Collinger and the State Farm crew is awesome! 👍"
We responded:
"Hi Ernest! Thank you for your wonderful review. We're delighted to hear that you've had such positive experiences with our team, especially with Stephanie. She truly embodies our commitment to customer satisfaction. Your kind words mean a lot to us. We're here whenever you need us!"
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Joel Mcilroy

July 18, 2024

5  out of  5
rating by Joel Mcilroy
"Kerra was fantastic! She explained everything so well and helped me get a great deal, an absolute pleasure to work with, would highly recommend!!"
We responded:
"Thank you for your fantastic review, Joel! We're thrilled to hear that Kerra provided such excellent service and helped you get a great deal. We appreciate your recommendation and are proud to have her on our State Farm team in Decatur, GA!"
Profile photo of Wanda Fannin

Wanda Fannin

July 18, 2024

5  out of  5
rating by Wanda Fannin
"I spoke to a young lady from State Farm who did my policy she was very nice. She explained everything about my policy that I needed to know I enjoyed talking with Kerry Henne."
We responded:
"Thank you for your wonderful feedback, Wanda! We're glad to hear that Kerry Henne provided you with excellent service and thoroughly explained your policy. We're proud to have her on our State Farm team in Decatur, GA. Thanks for choosing us!"
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Shawn Sheppard

July 17, 2024

5  out of  5
rating by Shawn Sheppard
"I have been a client of State Farm for a long time and anytime that I have concerns they are willing to work to give the best prices to fit my needs. I recommended my daughter to them and she also got her auto insurance through the company and she also got a good rate on her car. I want to thank Ben Collinger and the entire team for a job well done"
We responded:
"Thank you for your kind words, Shawn! We're delighted to hear that you've had such a positive experience with our team and that your daughter also found a great rate for her auto insurance. Your trust and recommendations mean a lot to us. Thanks again for your continued support and for choosing Ben Collinger's State Farm in Decatur, GA!"
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Thirza Marks

July 17, 2024

5  out of  5
rating by Thirza Marks
"Donna was AWESOME!"
We responded:
"Thank you for the 5-star review, Thirza! We're thrilled to hear that Donna provided you with excellent service. We're proud of our dedicated team here in Decatur, GA."
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Tricia Roberts

June 25, 2024

5  out of  5
rating by Tricia Roberts
"Ben and his staff and personable and professional. It is a pleasure to be his customer."
We responded:
"Tricia, thank you for the great review. We are happy to have you as a customer!"
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Keanna H

June 17, 2024

5  out of  5
rating by Keanna H
"Kerra from State Farm was such a joy to work with. She is incredibly sweet and patient. It was because of her amazing personality that I decided to get my insurance through her. Please go see her for anything you may need."
We responded:
"Keanna, I'm thrilled you had a wonderful experience working with Kerra! Her sweet and patient nature truly shines through in her service. We're grateful for your trust in us for your insurance needs. Feel free to reach out for anything you may need in the future! - Ben Collinger - State Farm Insurance Agent, Decatur, GA"
Profile photo of Earl Kendall

Earl Kendall

June 14, 2024

5  out of  5
rating by Earl Kendall
"Professional and kind."
We responded:
"Hi Earl! - Thank you for your review! We're pleased to hear you found our service professional and kind. We are here for all of your insurance needs. "
Profile photo of Ross Henderson

Ross Henderson

June 13, 2024

5  out of  5
rating by Ross Henderson
"Kerra was extremely polite, efficient and helpful throughout the whole process. Made a stressful task seem like a breeze."
We responded:
"Hi Ross, thank you for your kind words! We're thrilled to hear that Kerra made the process smooth and stress-free for you. Your feedback is much appreciated!"
Profile photo of David William

David William

June 6, 2024

5  out of  5
rating by David William
"Ben and his support team have been spectacular in handling my insurance. I can’t express how grateful I am to have him and his team on my side!"
We responded:
"Thank you so much, David! We're thrilled to hear that you had a positive experience with our support team. Your kind words mean a lot to us, and we're grateful for your trust in our insurance services. We're always here to help and ensure you have the best experience possible."